Looking back on 2023

As another year ends, we take time to look back on 2023… another busy year for Retail CU, Voyager Alliance, and the Penny Post Group.

In January we launched our Swap & Save loan to help members tidy up their finances into 1 manageable repayment and save you money! Since launching, our Swap & Save loan is now saving members a colossal £11,754 every month!

On the 1st February we celebrated the 1st anniversary of the Penny Post Group – when Penny Post, and Voyager Alliance and Retail CU joined forces to benefit all our members – and reflected on improvements so far.

We were pleased to take part in National Apprenticeship Week in February, sharing updates from some of our Apprentices. During February we also welcomed Egle to the Retail CU team.

At the ABCUL Annual Conference in March, Jas won the Dolores Beckford Award and Tanya graduated from the CU Futures programme! Well done Jas and Tanya!

In March we also hosted our Annual General Meeting, welcoming members from across the UK to have their say as a shareholder, and hear about our achievements over the financial year, from 1st October 2021 to 30th September 2022.

Your feedback is important to us, so another big thank you to all those who took part in our annual Members Survey. Congratulations to Debbie, from Wolverhampton, the lucky winner of the Members Survey Prize Draw.

At the end of March, we said farewell to John Macdonald, who retired after a long association with Retail CU, part of Voyager Alliance and the wider credit union movement.

It was a great pleasure to launch our payroll partnership with West Midlands Trains – a warm welcome to all WMT members who’ve joined this year!

In April, our loans got better! Our new straightforward loans with great rates from just 2.9% APR are easy to apply for with options for everyone. There really has never been a better time to borrow from Retail CU!

In May we supported Mental Health Awareness Week 2023 and shared some great tips on how to save money on your food shop.

June was Refer-a-Colleague month, and it was great to welcome lots of new members!

In July we mourned the loss of Penny Post Group Director and Treasurer, Ian Brookfield. Ian was a down to earth, positive, generous man, who played a big part in Penny Post Group’s journey and helped get us to where we are today.

In October we joined credit unions around the world to celebrate International Credit Union Day. We shared stories of credit unions from around the world and teamed up with our international partner to offer members a chance to win a £100 giftcard in our Quick Quiz. Congratulations to Trevor, the lucky winner!

Did our November tips help you master Black Friday or save £100s on Home Insurance?

Finally, to December… As Christmas is a time to remember those less fortunate, the Retail CU team were pleased to partake in Christmas Jumper Day in aid of Save the Children and donated canned foods, cereals and essential toiletries to help local families this festive season.

2023, has been another busy year for Retail CU, part of Voyager Alliance and the Penny Post Group, only made possible by the support of you, our members. Thank you.

Wishing all our members, colleagues and friends a Merry Christmas and a Happy New Year.